At INSERVICE, LLC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and disclose your information when you visit our website, sign up for services like HireFlow or SalesFlow, or interact with our marketing communications.
1. Interpretation & Definitions
“Company” / “We” / “Us” refers to InService.
“Service” refers to our website, tools (HireFlow, SalesFlow), and any digital services we offer.
“Personal Data” includes any information that could identify you, directly or indirectly.
“Usage Data” is information collected automatically via the Service (e.g., IP address, browser type, pages visited).
“Service Providers” are third parties processing data on our behalf.
“Third-party Social Media Services” include platforms like Google, Facebook, LinkedIn, etc., used for authentication or content sharing.
2. Information We Collect
a. Personal Information
When you use our Service or sign up:
Name, email, phone number
Organization name and role
Account credentials (if applicable)
Payment and billing info (if purchasing)
b. Usage Data (automatic collection)
Includes:
Device and browser type, IP address
Pages visited, time spent, referral data
Mobile device identifiers (if applicable)
c. Cookies and Tracking
We use cookies and similar tools (e.g., pixels, web beacons) to tailor your experience, analyze site usage, and where allowed, enhance marketing.
d. Third-Party Social Login Data
If you sign in via social platforms, we may collect your name, email, profile info, and connections, depending on permissions granted.
3. How We Use Your Information
We process your data to:
Provide, maintain, and enhance our Services
Communicate key updates, product info, and support
Send promotional content if you opt-in
Manage subscriptions, payments, and onboarding
Monitor analytics and site performance
Prevent fraud and ensure security
We do not sell your personal data.
4. Sharing Your Information
We may share data with:
Service Providers (e.g., email platforms, CRMs, payment processors)
Analytics partners (e.g., Google Analytics)
In case of legal obligations (e.g., subpoenas)
In business transitions (e.g., mergers or acquisitions)
All partners are contractually bound to protect and use your data only for intended purposes.
5. Cookies & Tracking Technologies
Cookies help us improve your website experience, from remembering preferences to delivering relevant messaging. You can disable cookies via browser settings, but some features may not work without them.
We may also allow third parties to collect data for measurement or advertising purposes.
6. Your Privacy Rights
Depending on your location, you may have rights to:
Access, update, or delete your personal data
Port data or restrict its processing
Withdraw consent or opt out of marketing
Lodge a complaint with your local data authority
To exercise any rights, reach out using the contact info below.
7. Data Retention & Security
Your data is kept only as long as necessary to deliver Services, meet legal obligations, or resolve disputes. We employ technical and organizational safeguards to protect it—but no system is entirely foolproof.
8. Children’s Privacy
We do not knowingly collect data from minors under 16. If you believe we have such data, please contact us and we will delete it promptly.
9. International Data Transfers
Your info may be processed outside your country. In such cases, we ensure appropriate safeguards (e.g., contracts with standard data protection terms).
10. Changes to This Policy
We may update this policy periodically. Updates will appear here with a new "Effective Date." Continued use of our Services indicates your acceptance of the updated policy.
11. Contact Us
If you have questions, want to access or update your data, or have any concerns, please get in touch:
Email: info@inservice.com
Address: Powhatan, Virginia 23139
Phone: 804-657-4433